About this role
Analista de Excelência Operacional PL at Swile. Location: São Paulo, São Paulo, Brazil. Role: mapping processes, implementing automation, monitoring metrics Requirements: Experience with generative AI (Claude, Gemini, ChatGPT, Dust), automation, no/low-code tools and analytics; process mapping, RCA, CSAT/NPS monitoring, cross-functional consulting and strong communication skills. Category: Business Operations Seniority: Mid Level Tools: Claude, Gemini, ChatGPT, Dust Commitment: Full Time Workplace: Hybrid Languages: Portuguese