About this role
Service Desk Analyst at Accent Group. Location: Cremorne, Victoria, Australia. Role: providing support, troubleshooting devices, maintaining documentation Requirements: 1+ years service desk/IT support experience in multi-site retail or logistics; support Microsoft 365, Windows 10/11, Intune, POS and Apple devices; understanding of network fundamentals and ITIL processes; strong customer service and documentation skills. Category: Information Technology Seniority: Entry Level Tools: POS, EFTPOS, Microsoft 365, Windows 10, Windows 11, Intune, ITSM, Apple Devices, Wi-Fi, VPN, Firewall, Switches, ITIL Commitment: Full Time Workplace: Onsite Languages: English