About this role
Delivery Support Analyst at Level Access. Location: Canada. Role: triaging tickets, routing tickets, checking quality Requirements: Triaging and routing delivery support tickets, ensuring SLA compliance, communicating with stakeholders, performing quality checks, and using ticketing and Office tools. Category: Customer Service Seniority: Entry Level Tools: Jira, ServiceNow, Microsoft Excel, Microsoft Word, Microsoft Outlook, Salesforce, Zendesk Commitment: Full Time Workplace: Remote Languages: English