About this role
Senior IT Support Analyst at RxSense. Location: Boston, Massachusetts, United States. Role: providing support, managing tickets, maintaining documentation Requirements: 3+ years IT end-user support; proficiency with Windows/macOS, Microsoft Intune, JAMF, Google Workspace, Okta, Microsoft Entra ID, Active Directory; experience with AWS/Azure/GCP administration; scripting in PowerShell/Python; Jira/Confluence; AI tools (Claude, Microsoft Copilot). Category: Information Technology Seniority: Mid Level Tools: AWS, Azure, GCP, Microsoft Windows 365, Google Workspace, Okta, Microsoft Entra ID, Active Directory, Microsoft Intune, JAMF, PowerShell, Python, GitHub, Claude, Microsoft Copilot, GitHub Copilot, Windows, macOS, Jira, Confluence, Brivo Certifications: comptia a+, network+, aws, cisco, azure, itil Commitment: Full Time Workplace: Hybrid Languages: English