About this role
IT Support Analyst at Rochester Midland. Location: Rochester, New York, United States. Role: triaging tickets, supporting users, configuring devices Requirements: Bachelor's degree in IT or related field; 1+ years end-user IT support; experience with Active Directory, Microsoft 365, ticketing, device deployment, desktop imaging, printers, mobile devices, and Microsoft Dynamics GP. Category: Information Technology Seniority: Entry Level Tools: Active Directory, Microsoft 365, PrinterLogic, PrinterLogix, Microsoft Dynamics GP, SmartView, Microsoft Bi, PowerShell, VPN, iOS, Android, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams Commitment: Full Time Workplace: Onsite Languages: English