About this role
QA & Technical Support Analyst (QA & Product Support) (Remote) at Esprow. Location: New York, New York, United States. Role: testing software, supporting clients, managing onboarding Requirements: 3+ years QA testing experience, customer support experience, strong written/verbal English, test plan creation, SDLC and QA methodology knowledge, ability to explain technical procedures, and familiarity with AI productivity tools. Category: Quality Assurance Seniority: Mid Level Tools: Java VM, XML, TCP, Windows, Git, Codex, ChatGPT, FIX protocol Commitment: Full Time Workplace: Remote Languages: English