About this role
Analyst II - Enterprise Data Management at Accelya. Location: Mumbai, Maharashtra, India. Role: managing incidents, monitoring services, facilitating changes Requirements: Strong ITIL knowledge with experience in incident, problem, and change management for enterprise infrastructure; familiarity with servers, networking, storage, cloud and virtualization; experience with ServiceNow/BMC and service monitoring; strong communication and analytical skills. Category: Information Technology Seniority: Mid Level Tools: ServiceNow, BMC, AWS Certifications: itil Commitment: Full Time Workplace: Hybrid Languages: English