About this role
IT Service Desk Analyst at Porta. Location: Mississauga, Ontario, Canada. Role: providing support, troubleshooting incidents, maintaining documentation Requirements: 2+ years IT support experience, customer-service oriented, Bachelor\u0002s or MCP preferred, experience with Microsoft 365 and ITSM, on-site and remote support, troubleshooting, asset management, and strong communication skills. Category: Information Technology Seniority: Entry Level Tools: Microsoft 365, ITSM, RF units Certifications: mcp Commitment: Full Time Workplace: Hybrid Languages: English