About this role
Senior IT Operations Analyst at Fixify. Location: United States. Role: handle escalations, improve automation, collaborate teams Requirements: Five+ years in IT support/IT operations; senior escalation point; strong automation, scripting, and cross-functional collaboration. Category: Information Technology Seniority: Senior Level Tools: Google Workspace, Microsoft 365, Slack, Microsoft Teams, Windows, macOS, Identity and Access Management, Networking, Jira, ServiceNow, Zendesk, Freshdesk, JAMF, Microsoft Intune, PowerShell, Bash, Python, Security policies Commitment: Full Time Workplace: Remote Languages: English