About this role
JPI - Help Desk Analyst at JPI. Location: United States. Role: supporting helpdesk, resolving issues, maintaining documentation Requirements: Bachelor's degree required, 2+ years IT/helpdesk experience, experience with JIRA, Google and CRM, ability to obtain MBI clearance, strong communication and customer-service skills. Category: Information Technology Seniority: Entry Level Tools: Atlassian Government Cloud (AGC), JIRA, Google, CRM Commitment: Full Time Workplace: Remote Languages: English