About this role
AI & Business Operations Analyst at Upgrade. Location: Phoenix, Arizona, United States. Role: identifying bottlenecks, designing workflows, monitoring systems Requirements: 2+ years in business ops/data analytics/product ops; 1+ year in financial services; SQL proficiency; practical AI/LLM and prompt engineering experience; experience with web/conversation analytics; strong critical thinking and process improvement skills. Category: Business Operations Seniority: Entry Level Tools: SQL, LLM, Heap, FullStory, Adobe, Google Analytics, Jira, Confluence, OpsGenie, RPA, iPaaS, Virtual Agents Commitment: Full Time Workplace: Hybrid Languages: English