About this role
Associate Analyst, Managed Services at IT Solutions Consulting LLC. Location: Waterloo, Ontario, Canada. Role: troubleshooting incidents, mentoring technicians, coordinating projects Requirements: Bachelor's degree or equivalent, 3+ years helpdesk experience, 2+ years network administration, Windows Server and Office 365 experience, firewall/VPN familiarity, ConnectWise Manage experience, ability to lift 50 lbs, CompTIA A+ or equivalent certs preferred. Category: Information Technology Seniority: Mid Level Tools: Windows Server, Office 365, Microsoft Exchange, Cisco AnyConnect, Meraki, SonicWall, Fortinet, ConnectWise Manage, Remote Desktop Server Certifications: comptia a+, microsoft windows, apple mac os Commitment: Full Time Workplace: Hybrid Languages: English