About this role
IT SERVICE DESK ANALYST I at HC3. Location: Irondale, Alabama, United States. Role: providing support, triaging incidents, managing accounts Requirements: Provide front-line IT support, triage incidents, manage user accounts, document tickets, follow security procedures; high school diploma and foundational Windows/Microsoft 365 knowledge required. Category: Information Technology Seniority: Entry Level Tools: Microsoft 365, Microsoft Windows, Active Directory, Entra ID Certifications: comptia a+, microsoft fundamentals, itil foundation Commitment: Full Time Workplace: Hybrid Languages: English