About this role
Analyst, Digital Workplace at Aer. Location: Calgary, Alberta, Canada. Role: triaging requests, configuring features, training users Requirements: Technical diploma in IT, 3+ years supporting Microsoft 365/Teams/SharePoint/Viva Engage and web portals, at least one Microsoft certification required, ITIL asset, strong troubleshooting, communication, and training skills. Category: Information Technology Seniority: Mid Level Tools: Microsoft 365, Teams, SharePoint, Viva Engage, Microsoft Copilot, Claude, Azure, Windows Certifications: microsoft, itil Commitment: Full Time Workplace: Onsite Languages: English