About this role
Lead Technical Support Analyst at Netradyne. Location: Bengaluru, Karnataka, India. Role: troubleshooting issues, performing analysis, escalating incidents Requirements: 8+ years technical support experience with SaaS/cloud platforms, SQL and Postgres/MySQL experience, familiarity with ServiceNow/JIRA/Salesforce, REST APIs/webhooks, strong communication, and a bachelor\u0002s degree in a tech field. Category: Information Technology Seniority: Senior Level Tools: SQL, Postgres, MySQL, ServiceNow, JIRA, Salesforce, REST APIs, Webhooks, Docker, Kubernetes, Microservices, Python, Shell, Java Commitment: Full Time Workplace: Onsite Languages: English