About this role
Senior IT User Support Analyst at Kent State University. Location: Kent, Ohio, United States. Role: configuring hardware, troubleshooting issues, training users Requirements: Bachelor's degree plus 1 year user support experience (or Associate + 3 years, or 5 years equivalent). Experience with desktop OS, device troubleshooting, imaging, data security, user communication, and end-user training. Category: Information Technology Seniority: Entry Level Tools: Microsoft Office, Google apps Commitment: Full Time Workplace: Onsite Languages: English