About this role
Senior Service Desk Analyst - Torrance, CA / Brighton, MI at EP Wealth Advisors. Location: Torrance or Brighton. Role: providing support, managing tickets, mentoring staff Requirements: 3+ years service-desk experience, ITIL knowledge, hands-on Microsoft Entra/Azure AD, Microsoft Intune/Autopilot, Windows admin, familiarity with networking, Microsoft 365 apps, ITSM/ticketing, strong communication and mentoring skills. Category: Information Technology Seniority: Mid Level Tools: Microsoft Entra, Microsoft Azure AD, Microsoft Intune, Microsoft Autopilot, Microsoft Windows, macOS, Microsoft 365, Microsoft SharePoint, Microsoft OneDrive, Adobe Acrobat, Salesforce, Jira, ITSM Certifications: itil foundation, comptia a+, comptia network+, microsoft 365, endpoint management Commitment: Full Time Workplace: Onsite Languages: English