About this role
Analyst DO IV at Signetjewelers. Location: Akron, Ohio, United States. Role: gathering requirements, analyzing systems, validating integrations Requirements: 5+ years business/technical analyst experience, 3+ years Salesforce (Service Cloud) experience, SQL and Postman proficiency, knowledge of cloud platforms (AWS/Azure), CCaaS experience preferred, bachelor's degree or equivalent. Category: Information Technology Seniority: Senior Level Tools: Salesforce, Service Cloud, SQL, Postman, AWS, Azure, Genesys, Amazon Connect, NICE CXone, Five9, LivePerson Certifications: salesforce administrator, salesforce business analyst, service cloud consultant Commitment: Full Time Workplace: Onsite Languages: English