About this role
Global Service Desk Analyst - Night Shift at Mettler Toledo. Location: Petaling Jaya, Selangor, Malaysia. Role: provide support, log requests, escalate issues Requirements: Provide 1st and 2nd line IT support; log requests; troubleshoot hardware/software; use ServiceNow; handle on-call rotation. Category: Information Technology Seniority: Mid Level Tools: ServiceNow, Windows, Microsoft Office 365 Commitment: Full Time Workplace: Onsite Languages: English