About this role
Quality Assurance Analyst at Univista. Location: Miami, Florida, United States. Role: reviewing calls, preparing reports, coaching agents Requirements: High school diploma/GED, minimum 1 year customer service/QA experience, strong attention to detail, written/verbal communication, data analysis and reporting, ability to perform high-volume call audits, reliable transportation, background check clearance. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: English