About this role
Help Desk Analyst at Schuman Cheese. Location: Elgin or Elgin. Role: providing support, diagnosing issues, documenting tickets Requirements: 2+ years helpdesk/IT support experience; troubleshooting Windows, networking basics, enterprise applications; remote support via Microsoft Teams; strong communication, analytical skills; participate in on-call support; able to lift up to 20 lbs. Category: Information Technology Seniority: Entry Level Tools: Windows, Microsoft Teams Commitment: Full Time Workplace: Onsite Languages: English