About this role
Warranty Operations Analyst at Sonyglobal. Location: Zaventem, Flemish Brabant, Belgium. Role: validating claims, driving improvements, monitoring kpis Requirements: Experience in warranty/after-sales or service operations; advanced Microsoft Excel (Pivot, VLOOKUP, formulas); familiarity with SAP or Salesforce; experience with Access or AI data tools is a plus; fluent in English and Flemish. Category: Business Operations Seniority: Mid Level Tools: Microsoft Excel, SAP, Salesforce, Microsoft Access Commitment: Full Time Workplace: Hybrid Languages: English, Dutch