About this role
Service Desk Analyst at Jcdecaux. Location: London, Greater London, United Kingdom. Role: providing support, troubleshooting issues, managing users Requirements: Providing 1st/2nd line hardware and software support; experience with Windows/Mac and Windows Server, Active Directory, PowerShell, MDM and helpdesk tools; IT education or equivalent experience; customer service and troubleshooting skills. Category: Information Technology Seniority: Mid Level Tools: Microsoft Windows 10, Mac OS X, Microsoft Windows Server 2008, Microsoft Windows Server 2012, Microsoft Windows Server 2016, Microsoft Windows Server 2019, Meraki, Mobile Iron, JitBit, Zendesk, Microsoft Office 365, Active Directory, ShoreTel, Mitel, Cisco, PowerShell Certifications: mta, mcsa, cmno, ccna Commitment: Full Time Workplace: Onsite Languages: English, French