About this role
Customer Service Strategist at Balsam Brands. Location: Dublin, Leinster, Ireland. Role: coordinate escalations, monitor quality, collaborate vendors Requirements: 2–3 years in customer service or contact centre ops; strong data analysis; Excel proficiency; hybrid Dublin-based. Category: Business Operations Seniority: Mid Level Tools: Excel, PowerPoint, Slack, Jira Commitment: Full Time Workplace: Hybrid Languages: English