About this role
Help Desk Analyst at Aires. Location: Pittsburgh, Pennsylvania, United States. Role: responding inquiries, documenting requests, configuring applications Requirements: Provide technical phone/chat/email support, document and track service requests, configure applications/mailboxes, troubleshoot basic networking and systems; 1–2 years technical support experience; HS diploma/GED required; CompTIA Security+ preferred; MS Office proficiency. Category: Information Technology Seniority: Entry Level Tools: Microsoft Office Certifications: comptia security + Commitment: Full Time Workplace: Hybrid Languages: English