About this role
Technology Support Analyst II at John W. Danforth Company. Location: Clifton Park, New York, United States. Role: diagnosing issues, supporting devices, managing tickets Requirements: Minimum 2 years technical support experience; high school diploma required, associate degree or technical certification preferred. Familiarity with Windows, macOS, Microsoft Office Suite, networking fundamentals, ticketing systems, and strong customer service skills. Category: Information Technology Seniority: Entry Level Tools: Windows, macOS, Microsoft Office Suite Certifications: comptia a+, mcdst Commitment: Full Time Workplace: Onsite Languages: English