About this role
Associate Product Usage Analyst (Philippines Remote) at Turnitin, LLC. Location: Manila or United States or Mexico or United Kingdom or Australia or Japan or India or Philippines. Role: investigating misuse, analyzing reports, documenting processes Requirements: 3+ years customer care experience, bachelor's degree or equivalent experience preferred; experience with Zendesk, advanced Excel/Google Sheets, strong analytical, communication, and organizational skills. Category: Customer Service Seniority: Mid Level Tools: Turnitin, Zendesk, Microsoft Excel, Google Sheets Commitment: Full Time Workplace: Remote Languages: English