About this role
WFM Analyst at Etraveli Group. Location: Athens, Attica, Greece. Role: mining data, building trackers, analyzing variance Requirements: 3+ years WFM experience in contact center environments; expert Looker and Qlik Sense, advanced Google Sheets and Microsoft Excel, SQL and scripting (Python or Google Apps Script), automation tooling, strong analytical and communication skills. Category: Data and Analytics Seniority: Mid Level Tools: Looker, Qlik Sense, Google Sheets, Microsoft Excel, SQL, Python, Google Apps Script, Power Automate, Power Query, Zapier, Make Commitment: Full Time Workplace: Hybrid Languages: English