About this role
Product Incident and Service Desk Analyst at WSA. Location: Hyderabad, Telangana, India. Role: analyzing incidents, troubleshooting issues, tracking incidents Requirements: 5+ years in software testing/product support/incident management for medical or regulated products; strong incident investigation, troubleshooting, defect analysis, SLA-driven support, Agile exposure, and stakeholder communication. Category: Quality Assurance Seniority: Senior Level Tools: Microsoft Azure DevOps, ALM, Microsoft TFS Certifications: istqb test analyst Commitment: Full Time Workplace: Onsite Languages: English