About this role
ITSM Process Support Analyst at A&O Shearman. Location: Belfast or United Kingdom. Role: supporting processes, maintaining documentation, coordinating changes Requirements: 5+ years IT experience, strong ITIL knowledge, experience supporting ITSM processes (change, problem, service design), stakeholder engagement, analytical and communication skills; degree and ITIL v4 preferred. Category: Information Technology Seniority: Senior Level Certifications: itil v4 Commitment: Full Time Workplace: Hybrid Languages: English