About this role
System Analyst at Menlo | K12itc. Location: Kansas City, Missouri, United States. Role: troubleshooting systems, resolving tickets, documenting configurations Requirements: 4+ years helpdesk/service desk experience, strong troubleshooting and communication skills, networking knowledge (TCP/IP, DHCP, DNS), ability to document processes, associate's/bachelor's or equivalent experience, understanding of cybersecurity. Category: Information Technology Seniority: Mid Level Tools: TCP/IP, DHCP, DNS, Mac OS, Windows, Google Admin, Cisco Phones, VOIP, Microsoft O365, printer management Certifications: ccna, network+ Commitment: Full Time Workplace: Onsite Languages: English