About this role
Service Desk Analyst at BXP. Location: Boston, Massachusetts, United States. Role: supporting users, troubleshooting hardware, maintaining inventory Requirements: High school diploma required (BA/BS preferred), 1+ year service desk experience in a Microsoft environment, Windows 11 and Microsoft Office proficiency, knowledge of SCCM, Microsoft Teams, RDP, basic networking, able to lift up to 50 lbs and work flexible hours. Category: Information Technology Seniority: Entry Level Tools: Windows 11, Microsoft 365, Microsoft Office, Adobe Creative Cloud, Microsoft System Center Configuration Manager (SCCM), Microsoft Teams, Remote Desktop Protocol (RDP), Active Directory, Entra ID, Windows Group Policies, Active Directory Organizational Units (OUs), Intune Configuration Profiles Commitment: Full Time Workplace: Onsite Languages: English