About this role
IT Support Analyst I – DC Operations at D&H. Location: Whiteland, Indiana, United States. Role: providing support, troubleshooting hardware, managing tickets Requirements: Provide onsite and remote hands-on support in a DC/warehouse environment for Windows, Apple, and Android systems; troubleshoot hardware and peripherals; use ServiceNow for ticket management; 1+ year help desk or customer service experience; certificate or 6-12 months related experience. Category: Information Technology Seniority: Entry Level Tools: Windows, Apple, Android, ServiceNow, Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft Teams, RF guns, handheld scanners, IP phones, printers, desktops, laptops, tablets Commitment: Full Time Workplace: Hybrid Languages: English