About this role
Key Responsibilities
Dock Coordination - Review daily appointment schedules and coordinate planned dock assignments with security and warehouse leadership. - Assign inbound loads to the appropriate doors and employees based on content, staging needs, and operational flow. - Set up iOS equipment and Work POs, distribute work assignments, and support efficient receiving execution throughout the shift. Receiving Control - Validate receipts, confirm variances, document issues on BOLs or supporting paperwork, and ensure required receiving documents are printed and filed. - Confirm time, date, receiver, door assignment, and public warehouse information as applicable. - Escalate receiving problems, no-PO or item-not-set-up situations, and location issues to management promptly. Safety & Facility Standards - Ensure dock doors, restraints, lights, chocks, and related dock equipment are safe and functional before work begins. - Collect operator checklists, document unsafe equipment, and ensure issues are recorded in DECR or other approved systems. - Enforce dock safety standards, including vehicle restraint requirements, PPE, and safe equipment use around trucks and trailers. Communication & Records - Serve as a primary day-side contact for appointment follow-up with carriers and internal teams. - Support public warehouse information capture and other inbound reporting requirements. - Submit hard-copy receiving documents for filing and maintain organized inbound records.
Preferred Qualifications - 2+ years of warehouse, receiving, dock, or logistics coordination experience preferred. - Strong attention to detail with the ability to manage multiple appointments and documentation streams at once. - Comfort working in VIP, EasyOps, Excel, and other warehouse or scheduling systems. - Strong written and verbal communication skills and the ability to work effectively around PIT traffic in a physically active dock environment. Success in This Role Looks Like - Inbound loads are assigned, received, and validated with minimal confusion or downtime. - Dock paperwork is accurate, organized, and ready for both operations and office follow-up.