About this role
Junior NOC Analyst at Solera. Location: Coyoacan, Mexico City, Mexico. Role: monitoring infrastructure, handling communications, managing incidents Requirements: Monitor IT infrastructure and services, handle incoming calls/emails, follow incident management and SLAs, assist desktop diagnostics, and communicate in English; university degree or relevant experience. Category: Information Technology Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: English