About this role
Service Desk Analyst at James Fisher and Sons plc. Location: London, England, United Kingdom. Role: providing support, resolving issues, managing incidents Requirements: Provide first-line IT support in a 1st/2nd line environment, resolve hardware/software issues, manage incidents and SLAs, use service desk software, liaise with third-party suppliers, and communicate clearly with stakeholders. Category: Information Technology Seniority: Entry Level Tools: GBS service desk software Commitment: Full Time Workplace: Onsite Languages: English