About this role
Desktop Support Analyst at Goodwinprocter. Location: Boston, Massachusetts, United States. Role: providing support, diagnosing hardware, managing inventory Requirements: Provide desktop and remote support, hardware diagnostics, 2+ years troubleshooting Microsoft Windows and Office, AD experience, VMware/Citrix/VPN familiarity, SCCM/FIM knowledge a plus, bachelor’s in CS or equivalent experience. Category: Information Technology Seniority: Entry Level Tools: Microsoft Windows, Microsoft Office Suite, Microsoft Active Directory, SCCM, FIM, VMware View, Citrix, VPN, Cisco Unified Call Manager, Cisco Unity Voicemail Commitment: Full Time Workplace: Onsite Languages: English