About this role
(US) Solutions Analyst - (Clinical, MDS 3.0) at PointClickCare. Location: United States or Mississauga or Salt Lake City. Role: providing support, managing cases, maintaining documentation Requirements: MDS 3.0 expertise and MDS coordinator experience required; customer support experience, API knowledge, CRM experience, ability to work 8am-8pm shifts, US location required; post-secondary IT degree preferred. Category: Customer Service Seniority: Mid Level Tools: MDS 3.0, API, CRM, AI tools Commitment: Full Time Workplace: Remote Languages: English