About this role
IT Service Desk Analyst at Kilpatrick Townsend & Stockton LLP. Location: Atlanta or Chicago or Denver. Role: tracking tickets, resolving issues, escalating problems Requirements: 2-year computer-related degree or equivalent experience, minimum 2 years microcomputer experience (legal environment preferred), HDI-SCA and MOS preferred, reliable internet and private workspace, strong communication and multitasking skills. Category: Information Technology Seniority: Entry Level Tools: Microsoft Word, Microsoft Outlook Certifications: hdi-sca, mos Commitment: Full Time Workplace: Hybrid Languages: English