About this role
Collections Quality Assurance Analyst at GreenState Credit Union. Location: North Liberty, Iowa, United States. Role: conducting audits, monitoring calls, leading projects Requirements: Bachelor's or equivalent experience, minimum 5 years collections or call center experience, knowledge of collections laws and regulations (TCPA, FDCPA, FCRA, UDAAP), audit and QA experience, project/vendor management, strong communication and analytical skills. Category: Quality Assurance Seniority: Senior Level Tools: KaiNexus Commitment: Full Time Workplace: Onsite Languages: English