About this role
Senior IT Analyst at Hbp. Location: Pittsburgh, Pennsylvania, United States. Role: resolving incidents, supporting users, deploying changes Requirements: Provide L1/L2 end-user support, resolve hardware/software/network incidents, administer user access, deploy software/changes, and support cloud initiatives (AWS/Azure/Google Cloud). Bachelor’s in MIS/IT or 5+ years IT experience and valid driver’s license required. Category: Information Technology Seniority: Senior Level Tools: Amazon Web Services (AWS), Microsoft Azure, Google Cloud, Windows 10, Windows Server, Google G Suite, Google Meet, Google Chat, Microsoft Office, Slack, Zoom, Emphasys Elite, ITIL Certifications: google it support specialist, a+, microsoft desktop support technician, microsoft applications specialist, itil Commitment: Full Time Workplace: Onsite Languages: English