About this role
Customer Support Analyst (US Voice Process) at EVERSANA. Location: Pune, Maharashtra, India. Role: handling calls, documenting interactions, ensuring compliance Requirements: 2–4 years in international voice process (US healthcare preferred); strong knowledge of US healthcare processes; excellent English communication; familiarity with EPIC or Athena; ability to work night (US) shifts in an office. Category: Customer Service Seniority: Mid Level Tools: EPIC, Athena Commitment: Full Time Workplace: Onsite Languages: English