About this role
Desktop Support Analyst at Connection. Location: Chicago, Illinois, United States. Role: troubleshooting hardware, managing tickets, provisioning accounts Requirements: Experience in help desk or desktop support in a corporate environment; strong customer service, communication, and organizational skills; troubleshooting Windows desktops/laptops/printers; Active Directory familiarity; ability to work independently. Category: Information Technology Seniority: Entry Level Tools: Windows, Active Directory Certifications: comptia a+, network+, microsofts Commitment: Full Time Workplace: Onsite Languages: English