About this role
IT Service Desk Analyst at Bath Spa University. Location: Bath, Somerset, United Kingdom. Role: providing support, troubleshooting issues, documenting requests Requirements: Providing first-line IT support for Windows/macOS/mobile/Office 365 and Adobe Creative Cloud; experience with service desk systems, Microsoft Active Directory/Entra, strong communication, and ITIL or CompTIA A+ preferred. Category: Information Technology Seniority: Entry Level Tools: Windows, macOS, Microsoft Office 365, Adobe Creative Cloud, Microsoft Active Directory, Microsoft 365, Microsoft Entra Certifications: itil foundation, comptia a+ Commitment: Full Time Workplace: Onsite Languages: English