About this role
Service Desk Analyst I (Req#1279) at ePlus Technology, inc.. Location: Virginia Beach, Virginia, United States. Role: answer calls, troubleshoot issues, document issues Requirements: High School diploma; 1 year customer service; basic software/hardware knowledge; ServiceNow a plus; MS Office; education options include associate degree or IT certification. Category: Information Technology Seniority: Entry Level Tools: ServiceNow, MS Office (Excel, Word, Outlook) Commitment: Full Time Workplace: Remote Languages: English