About this role
Analista de soporte en sitio at SoftwareOne. Location: Bogota, Bogotá D.C., Colombia. Role: diagnosing incidents, maintaining equipment, configuring devices Requirements: Technical degree in Systems/IT/Computer Science, prior onsite technical support experience, knowledge of ITSM tools (Aranda a plus), strong customer service and communication, ability to work independently and travel between sites. Category: Information Technology Seniority: Entry Level Tools: ITSM, Aranda Commitment: Full Time Workplace: Onsite Languages: English