About this role
Bilingue Analyste, Centre de services des TI / Bilingual Analyst, IT Service Desk at Visique. Location: Montreal, Quebec, Canada. Role: resolving incidents, triaging issues, documenting tickets Requirements: Bilingual (FR/EN), 1–2 years IT service desk experience, experience with ITSM systems and Service Desk Plus, intermediate-advanced knowledge of Windows 11, Active Directory, Remote Desktop, Office 365, and Google Chrome; ITIL and CompTIA certifications are assets. Category: Information Technology Seniority: Entry Level Tools: Windows 11, Active Directory, Remote Desktop, Microsoft Office 365, Google Chrome, Service Desk Plus, ITIL Certifications: itil, comptia it fundamentals, comptia a+ Commitment: Full Time Workplace: Onsite Languages: French, English