About this role
Real-time Data Analyst Workforce Management at Sunbit. Location: Las Vegas, Nevada, United States. Role: monitoring metrics, providing reports, analyzing data Requirements: 6 months–2+ years call center or WFM experience; familiarity with workforce management systems (Verint, NICE, IEX, Cisco, Five9) preferred; proficiency in Excel and Google Sheets; strong communication and analytical skills; able to stand/walk up to 3 hours/day. Category: Data and Analytics Seniority: Entry Level Tools: Verint, NICE, IEX, Cisco, Five9, Microsoft Excel, Google Sheets Commitment: Full Time Workplace: Onsite Languages: English