About this role
Sr. Telephony Analyst at Pretiumenterpriseservices. Location: Dallas, Texas, United States. Role: administering telephony, managing campaigns, providing analytics Requirements: 3+ years contact center experience; Alvaria Cloud (Outreach, Manager, CX Business UI) experience; telephony administration, analytics, reporting, campaign and queue management; strong communication and problem-solving skills. Category: Information Technology Seniority: Mid Level Tools: Alvaria Cloud, Outreach, Manager, CX Business UI Commitment: Full Time Workplace: Hybrid Languages: English