About this role
Incident Management Analyst, Group Technology at Hlb. Location: Petaling Jaya, Selangor, Malaysia. Role: coordinating incidents, escalating incidents, analyzing trends Requirements: Diploma in computer science or related field, 2+ years IT/service management experience, Microsoft Office skills, ITIL Foundation desirable, strong communication and independent working ability. Category: Information Technology Seniority: Entry Level Tools: Microsoft Office, MySQL, Unix, Wintel Certifications: itil foundation Commitment: Full Time Workplace: Onsite Languages: English